do not litter

had a great weekend last week catching up with my cousins. havent seen some of them for a long long time. took quite a number of photographs and they are all up on fb. in short, 25th & 26th dec = good food + gifts + laughter. totally awesome.

attended a seminar last wed while in camp. it's about delivering service excellence. learnt a little about face-to-face and also telephone comunication. it's quite common that most of us actually cant handle sudden difficult situation. so what was touched on by the speaker was using methods like empathetic listening and service language to handle such situation. this is certainly something useful and applicable to everyone in the later part of life when we have stepped in the working world.

booked out this afternoon. there's a bmtc gala event thingy tmr. it's at the universal studios singapore and the best thing is that we dont have to pay! haha. so excited about tmr. it will be a whole day of fun! as for friday, the last day of 2010, i'm still not sure where to go. hahaha. i'm looking forward to the the start of a brand new year, 2011. was reading 'hard at work for countdown'. one party, yet so much effort in planning and organising. however, there is something else that's not mentioned which i believe it should be reminded to all. DO NOT LITTER. below is a picture of the lianhezaobao on 27thdec. the title of the article says something like 'orchard road turned into a rubbish dump after party'. utterly disgusted to see those partygoers hehehaha and have their fun already and then just left the rubbish as 'presents' for the poor cleaners who have to clear everything throughout the night. penalty for litterbugs. so please, dont just leave your rubbish behind after partying.